10/30
Question 1: Approximately how many County and Township users should vendors include in the base licensing and training costs?
Answer 1: We currently have 38 active users which includes both County & Township.
Question 2: Approximately how many active property tax exemption records must the solution initially review, and what annual processing volume should vendors assume for fixed-fee pricing?
Answer 2: Our last extract sent to the current vendor had 264,040 records in it. These records are expected to be reviewed quarterly for an annual total of 1,056,160.
Question 3: Which property assessment system does Lake County currently use, and what data exchange interfaces or APIs will be available for integration?
Answer 3: We use Tyler Technologies’ Enterprise Assessment And Tax system. Data can be imported/exported through CSV files and they are able to create a custom API should the County wish to pursue that.
Question 4: Is a vendor-hosted cloud/SaaS solution acceptable, or does the County require hosting within a County-controlled environment?
Answer 4: Vendor-hosted, cloud, or SaaS is preferable.
Question 5: Has the County established an anticipated budget range or not-to-exceed amount for implementation and first-year services?
Answer 5: Approximately $120,000